Our Process

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Our recruitment process is designed to ensure a thorough and effective search for the right candidates for your organisation

Click on each of the steps below to get more detail

Platinum People Solutions_Recruitment Process_Briefing

Step 1: Briefing

Our process begins with an initial briefing, during which we receive a comprehensive understanding of the position you need to fill. We ask questions to clarify and gather additional details as necessary.

Step 2: Assignment Specifications

Platinum People Solutions_Recruitment Process_Assignment Specification

Once we have the initial briefing, we construct an Assignment Specification. This document includes:

  • a company profile,

  • office locations,

  • team details,

  • product ranges,

  • market segments, and

  • customer demographics.

It also outlines the Position Description:

  • core competencies,

  • key responsibilities,

  • reporting lines, and

  • required qualifications.

We itemise the proposed remuneration package, and if needed, specify the use of Psychometric Appraisals. Additionally, we provide a timetable of events and deliverable dates. This document is then shared with shortlisted candidates before the interview process begins.

Platinum People Solutions_Recruitment Process_Candidate Target List

Step 3: Candidate Target List

Confidentiality is crucial in our process, and we work closely with you to create a candidate target list while also maintaining a "do not approach" list. This is a critical part of the process as it protects our client from entering into poaching or direct contact activities.   

Step 4: Industry Search of Candidates

Platinum People Solutions_Recruitment Process_Industry Search

Our industry search for candidates, both active and passive, is conducted meticulously across relevant industry networks and online resources, including platforms like LinkedIn. We also advertise the position anonymously on job boards (Seek, Indeed, LinkedIn, Industry/Membership based networks & associations) and various networks to attract a wide pool of candidates.

Platinum People Solutions_Recruitment Process_Progress Updates

Step 5: Progress Updates

Throughout the process, we keep you informed with regular progress updates, including candidate feedback, concerns, queries, salary benchmarking information, and market intelligence. We also closely monitor competitor activities to ensure we stay ahead.

Step 6: Candidate Interviews

Platinum People Solutions_Recruitment Process_Candidate Interviews

After compiling a shortlist of interviewed candidates, we prepare summaries for each. All interviews are conducted in person whenever possible to ensure a thorough evaluation.

Platinum People Solutions_Recruitment Process_Client Interviews

Step 7: Client Interviews

Client interviews are arranged at a selected location, with the option to provide a boardroom if needed for "off-site" interviews.

Step 8: Reference Checks

Platinum People Solutions_Recruitment Process_Reference Checks

Once the selected candidate(s) are nominated, we complete up to two reference checks on each candidate.

Platinum People Solutions_Recruitment Process_Verbal Offer

Step 9: Verbal Offer

We then make a verbal offer, which is accepted by the candidate, and proceed to prepare and finalise employment contracts.

Step 10: Progress and Feedback

Platinum People Solutions_Recruitment Process_Progress and Feedback

After placement, we remain in close contact with both the candidate and the line manager, discussing progress and feedback at the end of the first week, first month, and second month.

Platinum People Solutions_Recruitment Process_Formal Feedback

Step 11: Formal Feedback

At the end of the third month, a formal face-to-face feedback meeting is conducted with a report provided as a result. This meeting involves both the candidate and the appropriate line manager, separately, to ensure a successful integration into your organisation.